Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from the promoter or other authorised points of sale.

You may be denied entry into, or removed from, an event where the promoter (Jane Goodall Institute Australia/Macquarie University) has reasonable grounds to do so, including if you breach these Terms and Conditions or the Seller’s Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. If you arrive late, you may not be admitted until a suitable break in the event. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). You may be required to submit to a search of your person and/or possessions before entering the event. No flash photography allowed inside venue. Doors will close 15mins prior to event start time.

The promoter will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). You must apply for a refund within a reasonable time. The promoter does not offer refunds or exchanges as a result of a change in your personal circumstances. If an event is cancelled, rescheduled or significantly relocated, all liability is limited to the amount for which the ticket was purchased (including any fees or charges). Proof of purchase may be required for any refund. Unless required by law (including the Australian Consumer Law), the promoter will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses.